Know what to automate. And what to leave alone.
Fili interviews your team about how the work actually gets done, then gives you a report of what to automate, what to assist, and what to keep human — with the evidence behind every line.
Set up in under an hour. Live within 48 hours. No one on your team is scored.
Built for organisations of 20 to 500 people that grew by doing, not by writing.Your team tells Fili. Fili tells you.
Most of the work in a business never touched a system, so no software can see it. The people who do it can describe it. Fili asks them.
- 01
Set up your organisation
Name, logo, industry, and the people to interview. Under an hour.
- 02
Invite your team
Each person gets a link. They're told up front it isn't an appraisal — and it isn't.
- 03
Fili interviews them
A 30–45 minute conversation on their own phone, by text or voice. One question at a time, following what they actually say.
- 04
Get your report
What to automate, what to assist, what to keep human — for every activity, with the words of your team behind each one.
A report you can act on.
And, built on the way to it, the documentation your business never had time to write.
Automation opportunities
Every activity placed as automate, assist or keep human, with what has to be true first. Ranked by where the time and the money are.
Process documents and job descriptions
How each task is really done and what each role really covers, in your team's own words. The documents a new hire should have been given.
Risks no one inside can see
The person everything routes through. Two people describing the same handoff differently. Work that's produced and never used.
Most automation advice is a sales pitch. This is a report.
It asks everyone
Not a workshop with three managers. Every person, the same way, until the whole of their work is covered.
It says no
A driver's day comes back almost entirely "keep human". That's the right answer, and a report that couldn't give it wouldn't be worth reading.
No one is scored
No rankings, no productivity measures, no monitoring. People describe the real process only when they know it isn't an appraisal.
Live in 48 hours.
Your own installation, your own address, your own logo. Nothing shared with any other client.
- Day 0Demo and scoping45 minutes. You leave with a list of the 6 to 12 people whose work decides the answer.
- Within 48 hYour installation is liveAt yourorg.usefili.com, with invitations ready to send.
- Week 1–2Team interviewedOn their own time, on their own phones.
- Week 2Your reportAnd it stays current: new joiners are interviewed as they arrive, and changes regenerate the documents.
See a real report. Then decide.
Forty-five minutes, on a sample organisation. No slide deck.
- Walk through a full report — the opportunities, the evidence, and the work that stays human.
- Pricing is per installation, quoted on the call.
- Or email phil@usefili.com.